TERMS & CONDITIONS
Welcome to generation.com.pk.
USE OF THIS SITE
All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this Site (collectively, the "Contents") are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the Site or any related software. All software used on this Site is the property of generation.com.pk or its suppliers and protected by Pakistan and international copyright laws. The Contents and software on this Site may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the Contents on this Site is strictly prohibited.
Third Party Sites: References on this Site to any names, marks, products or services of third parties, or hypertext links to third party sites or information are provided solely as a convenience to you and do not in any way constitute or imply generation.com.pk's endorsement, sponsorship or recommendation of the third party, its information, products or services. generation.com.pk is not responsible for the practices or policies of such third parties, nor the content of any third-party sites, and does not make any representations regarding third party products or services, or the content or accuracy of any material on such third-party sites. If you decide to link to any such third-party sites, you do so entirely at your own risk.
You are prohibited from violating or attempting to violate the security of the Site, including, without limitation, (a) accessing data not intended for such user or logging onto a server or an account which the user is not authorized to access; (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; (c) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus to the Site, overloading, "flooding," "spamming," "mailbombing" or "crashing;" (d) sending unsolicited email, including promotions and/or advertising of products or services; or (e) forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting. Violations of system or network security may result in civil or criminal liability. generation.com.pk will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Site or any activity being conducted on this Site. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Site other than the search engine and search agents available from generation.com.pk on this Site and other than generally available third party web browsers (e.g., Netscape Navigator or Microsoft Explorer).
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. For your convenience, you will not be charged until your payment method is authorized, the order information is verified for accuracy and your order is shipped (except for orders, including pre-orders, paid for with a Credit Card, Debit Card, Bank Card or PayPal account which are charged at the time you place your order, not when your order is shipped). Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is canceled after your credit card (or other payment account) has been charged, we will issue a credit to your credit card (or other applicable payment account) in the amount of the charge.
PRICING AND CONTENT INFORMATION
While generation.com.pk strives to provide accurate pricing information, pricing or typographical errors may occur. generation.com.pk cannot confirm the price of an item until after you order. In the event that an item is listed at an incorrect price due to an error in pricing, generation.com.pk shall have the right, at generation.com.pk's sole discretion, to refuse or cancel any orders placed for that item. In the event that an item is mispriced, generation.com.pk may, at generation.com.pk's discretion, either contact you for instructions or cancel your order and notify you of such cancellation. We do our best to provide you with great values on the Site. generation.com.pk does not price match with any other online or offline retailer. We strive to maintain highly competitive prices and review them regularly in order to serve you with great values, every day.
Customers employing mobile devices to browse the Site may encounter pricing or availability information that is either outdated or inaccurate. Accordingly, pricing and availability remain subject to confirmation at checkout for mobile users. Merchandise Content: generation.com.pk attempts to be accurate in its product descriptions. However, generation.com.pk does not warrant that product descriptions or other Content of this Site is accurate, complete, reliable, current, or error-free. If you find a product is not as described, your sole remedy is to return it in unused condition. Objectionable Content: You understand that by using this Site or any services provided on the Site, you may encounter Content that may be deemed by some to be offensive, indecent, or objectionable, which Content may or may not be identified as such. You agree to use the Site and any service at your sole risk and that generation.com.pk and its affiliates shall have no liability to you for Content that may be deemed offensive, indecent, or objectionable.
QUANTITY LIMITS AND DEALER SALES
These are applied as per weight and vary from city to city and country to country. The minimum charges are calculated for you and are shown on the final review of your order page, before you pay for the goods. The final delivery charge will be calculated prior to the dispatch of the product(s) and if different from the charge shown on "the final review of your order" page you will be informed of the final delivery charges. During special promotions, costs and delivery times may vary. This will be displayed within the terms of the promotion.
RETURN & REFUND POLICY
At generation.com.pk, we want you to be delighted every time you shop with us. You can always return items if they are defective or sent incorrect. Please know that you must provide us a written record of the reason for return or exchange within 24 hours of receiving the item. Custom, Oversize, or hazardous items cannot be returned. Items that have been used will not be accepted as returns or exchanges. Items which have any stains, emit, body odours or perfume scents, have any kind of marks, damages or water stains will not be accepted for returns or exchanges.
There shall be a 10% handling charge of total price on all orders accepted for a refund. There is no refund for shipping and handling charges.
When ordering goods from generation.com.pk for delivery overseas you may be subject to pay import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be paid by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from generation.com.pk, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. Your privacy is important to us and we know that you care about how information about your order is used and shared. We would like our international customers to be aware that cross-border deliveries are subject to opening and inspection by customs authorities.
USER REVIEWS, FEEDBACK, SUBMISSION
generation.com.pk does not regularly review posted Comments, but does reserve the right (but not the obligation) to monitor and edit or remove any Comments submitted to the Site. You grant generation.com.pk the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any Comments you submit. You are and shall remain solely responsible for the content of any Comments you make and you agree to indemnify generation.com.pk and its affiliates for all claims resulting from any Comments you submit. generation.com.pk and its affiliates take no responsibility and assume no liability for any Comments submitted by you or any third party.
We have made significant efforts to accurately display the colors of our products that appear on the generation.com.pk. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.
Merchandise content disclaimer: product information accessed through this website is obtained from claims made by the product's manufacturer. Please note that, on occasion manufacturers may alter their labels so actual product packaging and materials may contain different information than that shown on our web site, thus we cannot guarantee or ensure the accuracy, completeness or timeliness of any product information. We recommend that you do not solely rely on the information presented and that you always read labels, warnings, and directions before using or consuming a product. For additional information about a product, please contact the manufacturer. Generation.com.pk assumes no liability for inaccuracies or misstatements about products. Customer reviews are provided for informational purposes only. Customer reviews reflect the individual reviewer's results and experiences only and are not verified or endorsed by generation.com.pk.
LIMITATION OF LIABILITY
Under no circumstances and under no legal or equitable theory, whether in tort, contract, strict liability or otherwise, shall generation.com.pk or any of its affiliates, employees, directors, officers, agents, vendors or suppliers be liable to you or to any other person for any indirect, special, incidental or consequential losses or damages of any nature arising out of or in connection with the use of or inability to use the generation.com.pk web site, including, without limitation, damages for lost profits, loss of goodwill, loss of data, work stoppage, accuracy of results, or computer failure or malfunction, even if an authorized representative of generation.com.pk has been advised of or should have known of the possibility of such damages. In no event will generation.com.pk be liable for any damages in excess of the fees paid by you in connection with your use of the site during the six-month period preceding the date on which the claim arose.
Guest Checkout is a feature on generation.com.pk that allows you to make purchases from our site without creating or using an account. While using Guest Checkout, you will be required to enter the following information: First and last name, year of birth, billing and shipping addresses, telephone number, credit card information and an email address where we can send order and shipping notifications. This information will not be saved on our site and you will have to re-enter it every time you use Guest Checkout.